Written by

Simon Stoker

Recruitment isn't broken. It's lost.
Broken things require replacement. Lost things require direction. Organisations still need to hire people. The underlying purpose has not changed. The real question is whether the people responsible for that purpose still know what it is.
The last decade was a search for a new identity. We prioritised being strategic. Then we became data driven and now we manage the operational complexity that accumulated during that search. Each shift arrived with merit. But add them together and I'm not sure the profession knows what talent acquisition is for anymore.
Talent Acquisition exists to secure the human capabilities required to deliver the business strategy. Workforce planning and skills strategy sharpen the work. They don't change what the work is for.
These drifts happened because many businesses prioritised speed over organisational health and many functions became high volume factories. When a system focuses only on filling vacancies it ignores why they exist. Hiring to solve a retention problem is false optimism. A function rooted in purpose identifies that gap and says so. That is what purpose looks like under pressure.
When AI arrived and absorbed the tasks many functions had built their identity around, those functions had no answer to a simple question: What are we actually for.
The way back begins with a single honest question: Why does this function exist? From that answer, everything else either justifies itself or it doesn't. The tools, processes, headcount and remit are all tested against one purpose. Securing the human capabilities required to deliver the business strategy. That is the standard and everything in service of it stays.
Or perhaps we know exactly what it is for and always have. We just got a little lost along the way.
